I recently read about a scheme being run by Lund public library in Sweden. Through the scheme library users can "borrow" a person for a 45 minute chat. The scheme aimed at challenging people's perceptions - the "items" that could be borrowed included a muslim cleric, a homosexual and a gypsy. A refreshing take on library service development in the information age.
This is a really inventive scheme free of the technological determinism that much information society public policy can often display. By asserting the civil society role of the public library this scheme challenges models of public library service based on economic rationalism.
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